This Privacy Policy sets out the basis on which PT Ayopop Teknologi Indonesia (“Ayoconnect” or “We” or “Our” or “Us”) may collect, use, disclose, and/or process the personal data of Our users (“Service Users” or “You“) when you use our website at https://id.ayoconnect.com/, our platform, and/or dashboard ("Services") in accordance with Law No. 27 of 2022 concerning Personal Data Protection (“PDP”); Government Regulation No. 71 of 2019 concerning Implementation of Electronic Systems and Transactions; Ministry Regulations Communication and Information Technology No. 20 of 2016 concerning Protection of Personal Data in Electronic Systems; and other applicable regulations regarding personal data in Indonesia ("PDP Regulation"). This Privacy Policy applies to personal data that We have or are under Our control, including personal data held by organizations that We have engaged to collect, use, disclose, and/or process personal data for Our purposes (“Data Processing”).
By using Our Services or register an account, you agree to this Privacy Policy as set out further below. Please read this Privacy Policy carefully, if you do not agree with this Privacy Policy, please immediately stop using Our Services and request the deletion of personal data that we may have processed.
Ayoconnect provides access to computing systems that bridge interactions or connect one system to another with the aim of creating a relationship between each website, platform, and/or dashboard (Application Programming Interface - “API”). APIs can come from companies or Service Users that cooperate with Ayoconnect and/or API services developed by Us. So, it can be used optimally on Our website, platform, and/or dashboard .We collect data according to the function and purpose of Ayoconnect Services so that it can be used by Service Users. Data has a special role in our operational business to improve security in the payment transaction network, reduce the risk of fraud, and other potentially unlawful or illegal activities.
2.1
In this Privacy Policy, unless the context requires otherwise, the following terms will have the following definitions:
2.2
Personal Data that we can process, including but not limited to:
3.1
Data that we process is (i) data that has been provided to us in accordance with good PDP principles or data voluntarily provided by Service Users directly or through third parties who legally have the authority to disclose such Personal Data to Us; or (ii) data that is legally permitted or required by PDP Regulations to be processed without the consent of the data owner.
3.2
We may perform Personal Data Processing for any and/or all of the following purposes, namely:
In the event of a PDP failure that is stored in Ayoconnect system (database), We will provide a written notification no later than 3x24 hours (three times twenty-four hours) to Service Users containing adequate information as required by the PDP Regulations. This is a quick step that will be implemented by Ayoconnect to reduce the risk of loss to the affected parties.
The PDP failure in question is the failure to protect the Personal Data of Service Users in terms of the confidentiality, integrity, and availability of Personal Data, including security breaches, whether intentional or unintentional, leading to damage, loss, alteration, disclosure, or unauthorized access to Personal Data sent, stored or processed.
The general principle of PDP that We do is to maintain data confidentiality, secure data, and obtain approval from data owners before data processing can be carried out.
In order to protect your personal data from unauthorized Data Processing or similar risks, We have taken physical and technical organizational, administrative and preventive actions (for example, up-to-date antivirus protection and encryption). In terms of disclosing Personal Data of Service Users both internally and externally (to service providers and authorized third party agents), we only provide information that is necessary to know.
However, Service Users should be aware that no method of transmission or storage over the Internet/electronics is completely secure. We strive to protect the security of your Personal Data and continue to review, improve and update our information security measures.
In order to maintain Customer confidentiality, Personal Data must be stored in a database in a secure and encrypted manner. Any Personal Data must be stored on a password protected computer. Application data must be associated with Customer details using a unique anonymous identifier that does not consist of personal details (for example, initials or date of birth). Personal identifiers may only be retained for as long as necessary for Data Processing purposes. After Data Processing is complete, the personal identifier must be deleted. Documents that allow access to Customer's Personal Data should not be left unattended.
In particular, We may retain your Personal Data for as long as necessary to fulfill the purposes of Data Processing, or as required/permitted by applicable law. We will stop storing your Personal Data as soon as it is reasonably practicable that such storage no longer fulfills the purposes of the Data Processing and is no longer necessary for legal or business purposes.
In general, we do not process your Personal Data to countries outside the territory of Indonesia. However, if we do so, we will take steps in accordance with the PDP Regulations and ensure that the Service User's Personal Data is protected by applicable legal standards (comparable to the Indonesian PDP Regulations) for any Data Processing outside the country's borders.
We may make changes to the Privacy Policy from time to time with notice. You have an obligation to review this Privacy Policy periodically, your continued use of Ayoconnect Services constitutes your acknowledgment and acceptance of the changes.
Any changes will take effect according to the date when this Privacy Policy was last updated and published on the Ayoconnect website. Accordingly, notice of changes to the Privacy Policy is immediately deemed to have been received by the Service User within 24 (twenty four) hours since it was published on the Ayoconnect site.
If you have any questions about the Privacy policy, any concerns or complaints regarding the treatment of your privacy, know or suspect a possible violation of privacy, and/or request the treatment of the rights of the personal data subject (request, change, update, access, termination, and withdrawal of consent for Personal Data Processing) please contact us at info@ayoconnect.id. If Service Users raise questions or complaints, Our representatives will contact them within a reasonable time after receiving the complaint to discuss the problem and outline options on how the related issue can be resolved. We strive to ensure that all complaints are resolved in a timely manner.