Dear Valued Ayopop App Users,
We would like to take this opportunity to inform you that the Ayopop application (iOS version) will be permanently deactivated on 30th August 2023.
This decision has been carefully considered by prioritizing consumer protection and the impact it will have on our users. We have always strived to provide a platform that assists the community in conducting financial transactions, particularly in online bill payments.
Regarding the deactivation of the Ayopop application (iOS version), we understand that you may have a balance of electronic money ("UE") in your account. We want to assure that you can use the remaining UE for transactions within the Ayopop application (iOS version) until 30th August 2023. Alternatively, you can also request for a refund of your UE.
To ensure a safe and smooth refund process, we have facilitated the refund process with the following conditions:
Our team will process the refund requests that are submitted prior to 30th September 2023 and any requests submitted afterwards may not be processed. Our dedicated support team will assist you during this process. If you encounter any issues or have questions, feel free to contact our support team at Whatsapp: 085175289981 / Email: customerservice@ayoconnect.id.
As additional information, after the Ayopop application (iOS version) is deactivated, you can still access your account through the Ayopop application (Android version). Simply download and install the Ayopop application (Android version), and you can log in using your existing credentials.
We would like to extend our heartfelt gratitude for your loyalty to the Ayopop application. We understand that you have placed your trust in us, and it is an honor to serve you. Although the Ayopop application (iOS version) will be deactivated, we remain committed to exploring new opportunities and technologies in the payment system sector to better serve you in the future.
We sincerely apologize for any inconvenience caused and thank you for being a part of our journey.
Thank you for your understanding.
Sincerely,
Ayoconnect